Terms of service

Overview

This website is operated by TEFNUTS. Throughout the site, the terms “we,” “us,” and “our” refer to TEFNUTS.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree to these terms, you may not access the website or use any of our services.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country of residence or that you have given consent for a minor dependent to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the website.

Product Information

We strive to display product images, colors, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will perfectly represent the actual color or appearance of the product.

Because many of our pieces are finished through artisanal processes, slight variations may occur.

These variations are considered part of the character of the piece and not defects.

Pricing and Availability

All prices are listed in the currency displayed on the website and may change without notice.

We reserve the right to modify or discontinue products at any time without prior notice.

In the event of a pricing error, TEFNUTS reserves the right to cancel or refuse any order placed at an incorrect price.

Orders and Payment

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or violation of these terms is suspected.

Once payment has been successfully processed, your order will be prepared according to our shipping policy.

Shipping

Orders are shipped using trusted courier services, depending on the destination.

Delivery times may vary depending on location and customs processing.

Customers are responsible for ensuring that shipping details are accurate at the time of purchase.

For full details, please refer to our Shipping Policy.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which complies with applicable consumer protection regulations.

Customers may request a return within the time period specified in that policy, provided that the conditions for return are met.

Intellectual Property

All content on this website — including text, images, graphics, logos, and designs — is the property of TEFNUT'S and is protected by intellectual property laws.

No content may be reproduced, copied, or used without prior written permission.

Limitation of Liability

TEFNUT'S shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Our liability is limited to the value of the product purchased.

Third-Party Services

Certain services available through our website may be provided by third parties, including payment processors and shipping carriers.

TEFNUT'S is not responsible for the policies or practices of these third-party services.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon being posted on the website.

It is the user’s responsibility to review these terms periodically.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Egypt.

Contact Information

For any questions regarding these Terms of Service, please contact:

info@tefnuts.com
TEFNUTS